Is Your Dream Home Really Safe? How to Check Complaints on TS-RERA Projects
Step-by-Step Guide to Tracking Complaints Filed Against Developers and Projects on the TS-RERA Portal
Buying a home is not just about walls and square feet — it’s about trust.
When you invest your savings in a property, the last thing you want is to find out later that the project is stuck in disputes or that the builder already has RERA complaints.
The good news? You don’t need to depend on brokers, builder claims, or rumors. The Telangana RERA (TS-RERA) portal gives you a transparent way to check if a project or developer has complaints filed against them. And you can do this yourself in just a few minutes.
This blog will provide a step-by-step guide to tracking complaints.
Why Should You Bother Checking for Complaints?
- Saves you from surprises later – If a project is delayed, over-promised, or under-delivered, chances are someone has already filed a complaint.
- Reveals the builder’s track record – A developer with multiple pending cases may not be the safest bet.
- Helps you decide smarter – Instead of falling for glossy ads, you get the real picture.
- Peace of mind – Knowing the project is clean helps you sign that agreement with confidence.
Your Step-by-Step Guide to Checking Complaints on the TS-RERA Portal
Step 1: Go to the Official TS-RERA Website
Visit https://rera.telangana.gov.in.
This is the only official site where you’ll find authentic information.

Step 2: Click on the “Complaints” Section
On the homepage, you’ll see a section called “Complaints.”
This is where details of all cases filed against developers, agents, and projects are available.

Step 3: Search for the Project or Builder
- If you have the RERA registration number of the project (builders must provide this in ads and brochures), enter it.
- If not, search by project name or even by the developer’s name to see their overall record.

Step 4: Read the Complaint Information
Once you search, the system will show you details like:
- Complaint number
- Who filed it
- The issue (example: delay in handover, false promises, poor construction quality)
- Case status (pending, resolved, disposed)
Step 5: Focus on the Status
This is the most important part for you as a buyer:
- Resolved/Disposed → Safe. The issue has been sorted.
- Pending → Be careful. The project is still under dispute.
- Multiple complaints → Big red flag. You may want to stay away.
Pro Buyer Tips
- Always ask your builder for the project’s RERA registration number. If they hesitate, that’s a warning sign.
- Don’t just rely on brochures or verbal promises — always verify them on the RERA portal.
- Even one complaint is worth reading carefully. Sometimes “small issues” reveal bigger risks.
- When in doubt, consult a property lawyer before investing.
Conclusion
Checking complaints on the TS-RERA portal takes less than 15 minutes, yet it can make a lifetime of difference. It helps you identify disputes early and avoid projects with hidden risks.
Think about it: before buying a phone, you always check reviews online. So why not take the same precaution for a property worth lakhs or crores? Your dream home deserves that extra layer of caution.
More than just a safeguard, TS-RERA empowers you as a buyer. With transparent information at your fingertips, you can invest confidently, protect your savings, and choose a home that’s truly safe.
About Ceyone
At Ceyone Marketing, we go beyond property listings to empower homebuyers with reliable insights and guidance. From verifying RERA details to highlighting premium residential projects, we make your home-buying journey simple, transparent, and stress-free. Whether it’s a villa, an apartment, or an investment property, Ceyone ensures every decision is backed by clarity and confidence.
References & Useful Links
- TS-RERA Official Portal: https://rera.telangana.gov.in
- RERA Act, 2016 (Government of India): https://mohua.gov.in


